URC7880: I am unable to pair the Smart Control remote with the Setup App, what can I do?
Please ensure your phone has Bluetooth enabled and that it is Bluetooth Smart Ready (Bluetooth Low Energy).
Please also ensure that the Smart Control 5 has fresh batteries in it and is in working order.
If your smart phone meets these recommendations, try rebooting your phone to see if this resolves the issue.
URC7955, URC7980: Which devices are supported with the Smart Control App?